A better website.
One less thing
to worry about.

£378 covers setup and the first month at the current base price. Optional purchases and any applicable additional tax are confirmed in My SmartyX before you pay.

No. Tell us what you already have. We will agree any changes before moving your website or email. You can choose a domain later; registration and renewal are separate unless expressly included.

This is a managed website with the basic search setup listed in the plan. A fuller monthly SEO service is a separate option. There are no guaranteed rankings or enquiry numbers.

Of course. Ask about the plan or send us your website. You do not need to create an account or pay to speak to us.

Your invoice shows the payment status. Your project brief lets you tell us the essentials, save your answers and add files when they are ready. The team will confirm the next step and timing.

A small update is a straightforward change to an existing page, such as updating contact details, opening hours or prices, replacing supplied text, or swapping a few images. Each request covers up to 30 minutes of work. Launch includes one request every three months, Business includes one each month, and Pro includes two each month. Unused requests do not carry forward. New pages, redesigns, new copywriting and additional features are quoted separately. We will tell you before starting anything outside your allowance.

Your website includes two rounds of design changes before launch. A round means sending us one collected list of feedback, which we work through together. This can include changes to colours, images, wording and the layout within your agreed plan. Additional rounds, extra pages or a different direction after approval may need a separate quote, which we will agree with you first. Correcting something we have delivered incorrectly does not use up a revision round.

You provide the facts about your business, your logo, and any wording or images you would like us to use. You must own these materials or have permission to use them. We organise your supplied content across the agreed pages and tidy spelling, grammar and presentation. Writing substantial new content, creating a logo, photography and paid image licences are separate unless your plan includes them. You check and approve the final business information before launch. We will explain how to share any required access securely.

Your managed website plan has a 12-month initial commitment, paid monthly, starting from the billing date shown on your order. The setup fee, payment schedule and minimum total are shown before you buy. After 12 months, the service continues month-to-month—it does not restart another 12-month commitment. You can request cancellation through My SmartyX or by email. During the initial term, cancellation normally takes effect at its end; afterwards, cancel before the next renewal to avoid another monthly period. We will confirm the end date and any outstanding payments. Your statutory rights are unaffected.

Your domain, branding and content remain yours. Once all payments due under your agreement are settled, you receive the agreed rights to the website work created specifically for you and can request an export of the transferable website files and content. SmartyX’s reusable tools and third-party licences are not transferred unless their terms allow it. If you ask us to manage the move to another host, our £150 transfer and administration fee applies unless agreed otherwise. Your new hosting and any replacement licences are separate costs.